Welcome to the latest edition of Human-Centered Change & Innovation Weekly!
If someone forwarded you this newsletter, please subscribe here. If not, please enjoy and forward it to your friends & colleagues and take our FREE Innovation Maturity Assessment.
|
|
|
|
Guest Post from Diana Porumboiu
|
In a world dominated by uncertainty, how can we prepare for the unpredictable and keep innovating in what seems like a highly chaotic environment?
We simply need to be faster in adapting to change and navigating uncertainty. Studies show that organizations ...
» Read the article |
|
|
|
Guest Post from David Burkus
|
A sense of belonging on a team is crucial for its success and productivity. Belonging is that sense of acceptance and inclusion when people feel they can bring their authentic self to work. When team members feel included and valued, they are more likely to be engaged, motivated, and contribute their ...
» Read the article |
|
|
|
Guest Post from Mike Shipulski
|
You can look at people’s salaries as a cost that must be reduced. Or, you can look at their salaries as a way for them to provide for their families. With one, you cut, cut, cut. With the other, you pay the fairest wage possible and are thankful your people are happy.
» Read the article |
|
|
|
Guest Post from Robyn Bolton
|
Not long ago, pitchers and catchers reported to MLB Spring Training facilities in Florida and Arizona. For baseball fans, this is the first sign of Spring, an occasion that heralds months of warmth and sunshine, ballparks filled (hopefully) with cheering fans, dinners of beers and brats, and ...
» Read the article |
|
|
|
Guest Post from Shep Hyken |
What is a loyalty program? It’s a program designed to get customers to come back. That’s different than true customer loyalty, but it’s a pretty darn good start. In our 2024 State of Customer Service and CX research (sponsored by RingCentral), we included a section of questions that focused on ...
» Read the article |
|
|
|
Guest Post from Greg Satell |
While history tends to single out individuals, the truth is that when you look behind the story of any heroic leader, what you find is a network of loyal supporters, active collaborators and outside facilitators that are behind any great achievement. Nobody accomplishes anything significant alone.
» Read the article |
|
|
|
We hope you had a great 2023 and that your new year gets off to a flying start! Please be sure and follow me on LinkedIn!
I hope you enjoyed this week's contributions from our guest authors. Future editions will arrive each Tuesday.
Please direct all speaking and workshop requests, commissioned writing inquiries, and podcast appearance queries to info@bradenkelley.com.
And, reply to this email if you would like to contribute articles to this newsletter.
Sincerely,
Your Host - Braden Kelley
|
|
|
|
| Human-Centered Change & Innovation Weekly hosted by Braden Kelley, Seattle, WA, USA |
|
|
|
