Welcome to the latest edition of Human-Centered Change & Innovation Weekly!
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Guest Post from Pete Foley
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An inherent contradiction in almost any new innovation is that it needs to be both new, but also somewhat familiar. If it doesn’t offer anything new, there is little motivation for consumers to risk abandoning existing habits or preferences to try it.
» Read the article |
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Guest Post from Howard Tiersky
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Getting new innovations launched within companies of any significant size typically requires buy-in from a number of different people and groups around the organization. And moving towards a “culture” of innovation that the most successful companies ...
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Guest Post from Mike Shipulski
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When you see good work, say so.
When you see exceptional work, say so in public.
When you’ve had good teachers, be thankful.
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Drum roll please… At the beginning of each month, we will profile the ten articles from the previous month that generated the most traffic to Human-Centered Change & Innovation. Did your favorite make the cut?
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Guest Post from Robyn Bolton
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That’s one of the insights I took away from InnoLead’s Q1 report on corporate innovation priorities. The report is an eye-opening look at the impact of AI on corporate innovation as experienced by corporate entrepreneurs themselves. But before deep diving into that topic, the report’s authors shared intriguing data ...
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Guest Post from Shep Hyken |
I want this year to be your best year ever for creating amazing customer service and experiences. And for everything else, too! But as it applies to the customer experience, I thought it would be fun to share some ideas we need to do more of. With that, here are ten (10) ideas. Many, if not all, will apply to you and your business. Do more in 2024!
» Read the article |
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Guest Post from Greg Satell |
A decade ago, many still questioned the relevance of digital technology. While Internet penetration was already significant, e-commerce made up less than 6% of retail sales. Mobile and cloud computing were just getting started and artificial intelligence was still more science fiction than reality.
» Read the article |
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We hope you had a great 2023 and that your new year gets off to a flying start! Please be sure and follow me on LinkedIn!
I hope you enjoyed this week's contributions from our guest authors. Future editions will arrive each Tuesday.
Please direct all speaking and workshop requests, commissioned writing inquiries, and podcast appearance queries to info@bradenkelley.com.
And, reply to this email if you would like to contribute articles to this newsletter.
Sincerely,
Your Host - Braden Kelley
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| Human-Centered Change & Innovation Weekly hosted by Braden Kelley, Seattle, WA, USA |
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