Welcome to the latest edition of Human-Centered Change & Innovation Weekly!
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Guest Post from Mike Shipulski
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If you know how to do it, it’s because you’ve done it before. You may feel comfortable with your knowledge, but you shouldn’t. You should feel deeply uncomfortable with your comfort. You’re not trying hard enough, and your learning rate is zero.
» Read the article |
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Guest Post from David Burkus |
As long as people remain the center of organizations, attracting, retaining, and motivating those people—keeping them happy at work—will be one of the most important elements of a leader’s job. Work is central to our lives. For most adults, work occupies the majority of waking hours. And being happy at work can ...
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Guest Post from Robyn Bolton |
A“Rapid Unscheduled Disassembly” -- It’s a meme and my new favorite euphemism for getting dumped/fired (as in, “There was a rapid unscheduled disassembly of our relationship.” Thank you, social media, for this gem). It’s also spurred dozens of conversations with corporate leaders and innovation ...
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Guest Post from Shep Hyken |
Are you looking for a competitive advantage to keep your customers coming back? I have the answer. The 2023 Achieving Customer Amazement (ACA) study, sponsored by Five9, uncovers the current state of customer service and customer experience (CX). This customer service and CX research is vital to anyone in ...
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Guest Post from Geoffrey A Moore |
Permission is one of the most powerful concepts in strategic marketing, but it is an easy one to misinterpret if you are not careful. Here are five things you need to know:
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Guest Post from Greg Satell |
“Don’t worry about people stealing your ideas,” said the computing pioneer Howard Aiken. “If your ideas are any good, you’ll have to ram them down people’s throats.” The truth is that any idea important enough to be valuable will be disruptive enough to inspire significant opposition to it ever gaining traction.
» Read the article |
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I hope you enjoyed this week's contributions from our guest authors. Future editions will arrive each Tuesday.
Please direct all speaking and workshop requests, commissioned writing inquiries, and podcast appearance queries to info@bradenkelley.com.
And, reply to this email if you would like to contribute articles to this newsletter.
Sincerely,
Your Host - Braden Kelley
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| Human-Centered Change & Innovation Weekly hosted by Braden Kelley, Seattle, WA, USA |
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