Welcome to the latest edition of Human-Centered Change & Innovation Weekly!
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Guest Post from Dennis Stauffer
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The most effective innovators—entrepreneurs, scientists, new product developers, and advocates of social change—are adept at seeking feedback. But not just any feedback. They look for a particular type of feedback that may surprise you. They actively seek negative feedback, feedback that tells them when they’re wrong.
» Read the article |
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Guest Post from John Bessant
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One of our family traditions at this time of year is the big clear-up. There’s a time limit on our tolerance for the accumulated junk, the temporary displacement of furniture to make space for Christmas trees, decorations, cards and mountains of discarded wrapping paper, piles of new toys and other festive fripperies.
» Read the article |
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Guest Post from Mike Shipulski
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Your truth is what you see. Your truth is what you think. Your truth is what feel. Your truth is what you say. Your truth is what you do.
If you see something, say something.
If no one wants to hear it, that’s on them.
» Read the article |
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Guest Post from Robyn Bolton
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“Yes, and….” You know it. You love it. You may even use it.
The phrase is a core principle of improv that has become the “magic” brainstorming phrase. On stage, it encourages acceptance and collaboration, and in innovation, it quiets the critics (“No, because”), one-uppers (“No, but”), and passive-aggressive show-offs (“Yes, but”).
» Read the article |
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Guest Post from Shep Hyken |
As promised, I’m back with the second part of my top predictions and trends for 2024 in the world of customer service and customer experience (CX). You can read the first five here. So, let’s get started with number six.
» Read the article |
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Guest Post from Greg Satell |
Think of just about any major challenge we will face over the next decade and materials are at the center of it. To build a new clean energy future, we need more efficient solar panels, wind turbines and batteries. Manufacturers need new materials to create more advanced products. We also need to replace materials subject to supply disruptions, like rare earth elements.
» Read the article |
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We hope you had a great 2023 and that your new year gets off to a flying start! Please be sure and follow me on LinkedIn!
I hope you enjoyed this week's contributions from our guest authors. Future editions will arrive each Tuesday.
Please direct all speaking and workshop requests, commissioned writing inquiries, and podcast appearance queries to info@bradenkelley.com.
And, reply to this email if you would like to contribute articles to this newsletter.
Sincerely,
Your Host - Braden Kelley
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| Human-Centered Change & Innovation Weekly hosted by Braden Kelley, Seattle, WA, USA |
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