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Charting Change: A Visual Toolkit for Making Change Stick 1st ed. 2016 Edition

by Braden Kelley (Author)

4.1 10 ratings

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Charting Change: A Visual Toolkit for Making Change Stick
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Research shows that up to seventy percent of all change initiatives fail. Let's face it, change is hard, as is getting an organization on board and working through the process. One thing that has been known to be effective is onboarding teams not only to understand this change, but to see the process and the progress of institutional change. Charting Change will help teams and companies visualize this complicated process. Kelley has developed the Change Planning Toolkit™ and the Change Planning Canvas™, which enable leadership and project teams to easily discuss the variables that will influence the change effort and organize them in a collaborative and visual way. It will help managers build a cohesive approach that can be more easily embraced by employees who are charged with the actual implementation of change. This book will teach readers how to use this visual toolkit to build a common language and vision for implementing change.

Editorial Reviews

Review

"There's no denying it: Change is scary. But it's also inevitable. In Charting Change, Braden Kelley gives you a toolkit and a blueprint for initiating and managing change in your organization, no matter what form it takes."
- Daniel H. Pink, author of Drive and To Sell is Human

"Thoughtful, thorough, and practical is the rare blend that Braden has achieved in this Change Management field guide. Much more than a series of tactics, Charting Change will explicitly, sequentially, and visually help users create a diverse set of experiences for stakeholders that will most certainly increase likelihood of success."
- Eric D. Hieger, Psy.D., Business Transformation and Change Leadership Practice Lead at ADP

“Braden Kelley and his merry band of guest experts have done a nice job of visualizing in Charting Change how to make future change efforts more collaborative. Kelley shows how to draw out the hidden assumptions and land mines early in the change planning process, and presents some great techniques for keeping people aligned as a change effort or project moves forward."
– Phil McKinney, retired CTO for Hewlett-Packard and author of Beyond the Obvious

"As the pace of change speeds up, the market disruptions and resulting changes can be daunting for all. We all wish we could predict how change will affect our business, our market and our people. No matter what business area you come from, change affects us all and can produce great outcomes when managed well. In Braden Kelley’s newest book, Charting Change, he provides a terrific toolkit to manage this process and make it stick."
- Denise Fletcher, Chief Innovation Officer, Xerox

"Higher employee retention? Increased revenue? Process enhancements? Whatever your change goal, Charting Change is full of bright ideas and invaluable visual guides to walk you through change in any area where your organization needs it."
- Marshall Goldsmith is the #1 New York Times bestselling author of Triggers, MOJO and What Got You Here Won’t Get You There

From the Author

I'm super excited about my second book Charting Change: A Visual Toolkit for Making Change Stick. I hope you will enjoy reading it as much as I enjoyed writing it. This book serves as a great follow-up to my first book Stoking Your Innovation Bonfire and I believe that Charting Change and the 26 corresponding tools from my Human-Centered Change™ methodology for book buyers, will make the process of planning and executing projects, organizational change, and digital transformation more accessible (and human) than ever before. Change doesn't have to be difficult. Charting Change will help you make the process more visual and collaborative for people. So get the book, get the Change Planning Toolkit™, and get busy beating the 70 percent change failure rate.

From the Inside Flap

There are two things we know about change, that it is inevitable and that it is hard. Organizational change is accelerating and companies know that they need to be more agile and capable of continuous change. This presents a huge challenge for most organizations. Let's face it. Initiating change is a scary, overwhelming process that we often all try to avoid because we lack the tools to make the process more human, collaborative, visual and digestible. That is about to change. Charting Change was created to give managers the tools they need to organize desired changes in a way that steps a group of people through the change planning process, accumulating buy-in and an understanding of what it will take to execute, all along the way. Everything about this book, from the chapter page illustrations to the toolkit itself is designed to make change more accessible and more human, blending the technical and artistic elements of its pursuit.

Readers will learn how to effectively plan for change and will be provided with best practices for organizational change. The accompanying web site, charting-change.com, provides readers with downloadable versions of select toolkit components designed to be printed on a variety of paper sizes, including:

The Change Planning Canvas™ itself
A visual project charter informed by the Project Management Institute's (PMI) PMBOK that can be used in your traditional project management efforts
A handful of Change Planning Toolkit™ components highlighted in the book
A visualization of the Association of Change Management Professionals' (ACMP) Standard for Change Management

Once you are done reading Charting Change you will approach any big change with confidence.

From the Back Cover

There are two things we know about change, that it is inevitable and that it is hard. Organizational change is accelerating and companies know that they need to be more agile and capable of continuous change. This presents a huge challenge for most organizations. Let's face it. Initiating change is a scary, overwhelming process that we often all try to avoid because we lack the tools to make the process more human, collaborative, visual and digestible. That is about to change. Charting Change was created to give managers the tools they need to organize desired changes in a way that steps a group of people through the change planning process, accumulating buy-in and an understanding of what it will take to execute, all along the way. Everything about this book, from the chapter page illustrations to the toolkit itself is designed to make change more accessible and more human, blending the technical and artistic elements of its pursuit.

Readers will learn how to effectively plan for change and will be provided with best practices for organizational change. The accompanying web site, charting-change.com, provides readers with downloadable versions of select toolkit components designed to be printed on a variety of paper sizes,including:

The Change Planning Canvas™ itself
A visual project charter informed by the Project Management Institute's(PMI) PMBOK that can be used in your traditional project management efforts
A handful of Change Planning Toolkit™ components highlighted in the book
A visualization of the Association of Change Management Professionals' (ACMP) Standard for Change Management

Once you are done reading Charting Change you will approach any big change with confidence.

About the Author

Braden Kelley (@innovate on Twitter), author of Stoking Your Innovation Bonfire is a popular innovation and change keynote speaker and workshop leader, and has been advising companies on how to increase their revenue and cut their costs since 1996. He has maximized profits for companies while living and working in the UK, Germany, and the United States. Braden earned his MBA from London Business School.

Braden works with global clients to create more success in their innovation and change programs through the appropriate mix of training and advisory services. He is the creator of the Human-Centered Change™ methodology. Braden specializes in digital transformations, increasing organizational agility, and the creation of a strong, sustainable organizational capability for continuous change and innovation.

Braden has worked with a variety of industries including: financial services, healthcare, marketing, technology, retail, online services, mobile telecommunications, and more.

Braden is also a co-founder of the popular InnovationExcellence.com. He is passionate about innovation and social business, and has been commissioned by companies (including Innocentive) to write white papers and case studies, but has also written 650+ articles for publications including The Washington Post, Wired, The Atlantic, iSix Sigma magazine, Texas Enterprise, American Express OPEN Forum, and more.

His international clients include Microsoft, Expedia, AB Inbev, BASF, Misys, HomeAway.com, Roche, Millicom International Cellular, Wunderman, the U.S. Navy and more.

Product details

Publisher ‏ : ‎ Springer; 1st ed. 2016 edition (March 9, 2016)
Language ‏ : ‎ English
Hardcover ‏ : ‎ 253 pages
ISBN-10 ‏ : ‎ 1137536950
ISBN-13 ‏ : ‎ 978-1137536952
Item Weight ‏ : ‎ 14.4 ounces
Dimensions ‏ : ‎ 6.2 x 1 x 9.3 inches

Best Sellers Rank: #1,704,949 in Books (See Top 100 in Books)
- #362 in Business Structural Adjustment
- #478 in Organizational Change (Books)
- #1,002 in Business Management (Books)

Customer Reviews:
4.1 10 ratings

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Braden Kelley

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Braden Kelley (@innovate on Twitter) is a Customer Experience and Innovation Solution Director at HCL Technologies, a popular keynote speaker and workshop leader focusing on innovation, change and digital transformation, and has been advising companies on how to increase their revenue and cut their costs since 1996. He has maximized profits for companies while living and working in the UK, Germany, and the United States. Braden earned his MBA from London Business School.

Braden works with global clients to create more success in their innovation, change and digital transformation programs through the appropriate mix of training, inspiration, and tools. Braden specializes in the creation of a strong, sustainable organizational capability for continuous change, innovation, and digital reinvention.

His new book 'Charting Change' for Palgrave Macmillan focuses on the best practices and next practices of Human-Centered Change™, powered by the new collaborative, visual Change Planning Toolkit™ designed to get everyone literally all on the same page for change.

Braden has worked with a variety of industries including: financial services, healthcare, marketing, technology, retail, insurance, online services, mobile telecommunications, and more.

Braden is also a co-founder of the popular InnovationExcellence.com. He is passionate about innovation and social business, and has been commissioned by companies (including Innocentive, Planview and Imaginatik) to write white papers and case studies, but has also written 650+ articles for publications including The Washington Post, Wired, The Atlantic, European Business Review, Texas Enterprise, ProjectManagement.com, and more.

His international clients include Microsoft, Expedia, AB Inbev, BASF, Misys, HomeAway.com, Roche, Bank of Montreal, OSF Healthcare, Wunderman, the U.S. Navy and more.

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David Meerman Scott

The tools in this book make change into a process

Reviewed in the United States on May 8, 2022

Verified Purchase

Many people realize they need to make a change in their business. However, change is difficult. Staying the course is our natural state and a rut that's tough to get out of. "Charting Change" does an excellent job sparking the change you know you need to make and providing metrics to make the change sustainable over time.

So many business books just prattle on about a simple idea for 200 or 300 pages without providing a roadmap for success. Braden's book isn't one of those!

Rather, in its pages you will find many graphics that clearly illustrate how change works plus templates for implementing your own change.

Helpful

stewart pearson

The One Book to Read on Change in 2016

Reviewed in the United States on April 7, 2016

Verified Purchase

If there is one book to read on change in 2016 this is it. More celebrated authors have developed various high profile initiatives. Braden Kelley captures them all and locates them within a well-defined process. In 2016 change agents must understand that change is continuous and will become part of the fabric of organizations. Kelley brings insights from the fast-moving digital world to demonstrate what’s happening, why and what’s next. And he has created an online toolkit to apply the tools and processes in the book.

One person found this helpful

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S. Green

No Kindle Version?

Reviewed in the United States on March 10, 2016

Here is someone saying they are about innovation, but does not publish on Kindle. This must be a "do as I say not as I do book". The future of publishing is electronic.

One person found this helpful

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Andora

Excellent Change Management Resource

Reviewed in the United States on May 19, 2018

Verified Purchase

I highly recommend this book to anyone who is beginning, intermediate or advanced change practitioner looking for a step by step approach on “how” to plan, manage and reinforce any type of change they are implementing. The author offers many helpful tools to use. Very easy to understand and follow for anyone who wants to learn about change.

One person found this helpful

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Robert F.

I can't think of another simpler or more practical primer than this.

Reviewed in the United States on March 9, 2016

Verified Purchase

I've read a ton of books about innovation recently and most miss the mark because there are no real actionable steps. If you want to learn how to to not only 'think different' but also act different, I found Charting Change a very good read.

2 people found this helpful

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Robert Brands

The Ultimate Change Management Handbook

Reviewed in the United States on March 12, 2016

Innovation is all about change and change is hard if not harder to manage and execute than Innovation. Braden Kelley, well versed in Innovation Best Practices, came across the most difficult parts of Innovation Implementation and realized the change needs to be understood and managed. This book is not your typical book about change but truly a textbook on change management, best practices and lots of real life examples and experiences. Braden shares steps, tools and tactics. If you want to be successful in Innovation or Organizational or Cultural change this is a great tool book.

2 people found this helpful

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Shaun G. Coffey

A great toolkit

Reviewed in the United States on July 7, 2016

This is an excellent publication. It is well organised, easy to navigate and expressed in direct understandable language. If you are new to change management you will find this a useful introduction, and one that will help inform your practice. If you are well conversant with change management then you will find many tools of use, and refresh your memory about many aspects of change you have forgotten. highly recommended

One person found this helpful

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Top reviews from other countries

M. Jussim

More an academic book than a practical one

Reviewed in Germany on May 22, 2017

Verified Purchase

I was looking for a book that shows some practices and visual tools for tracking the planning and execution process of change projects. Well, I did not really find it in this book. So the title is in my opinion misleading.

In fact this is an academic book about change and reorganization projects, that covers a variety of topics. In particular the author promotes his his change planning canvas, which I would describe as a systematic data gathering method. For different aspects of change projects it asks some (good) questions, which should be kept in mind. But answering all of them and thoroughly filling the "canvas" will inevitably lead to information overflow.

Let me drraw a comparison to a cooking book:
If you buy one, you get a collection of recipes which you can use based on the occasion or your personal preferences. After coosing a recipe, you read the instructions on how to prepare the meal and prepare it.
Well, if this book was about cooking, it would ask you to list all things that you have availible and which might be relevant for preparing a meal,e.g. spices (pepper, salt, sugar...), cooking devices (oven, mixer, toaster...), main ingredients (meat, vegitables, milk...) and so on. But it would not tell you how to derive a recipe for preparing a tasty meal. So you would have a list alll possibly relevant things, but what are you supposed do with it?

In the end, if you are intersted in in getting a very broad inshight of what might be relevant in a chage project and want to draw your own conclusions based on a ton of facts, buy this book. If you are more interested in practical advice and ready to use concepts, don't buy this one. Get "ReOrg: How to Get It Right", it shows one way to do it.

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