Welcome to the latest edition of Human-Centered Change & Innovation Weekly!
If you have a reaction to any of the articles, please go to it and leave a comment. We'd love to hear from you and start a dialogue!
If someone forwarded you this newsletter, please subscribe here. If not, please enjoy and forward it to your friends & colleagues and take our FREE Innovation Maturity Assessment.
|
|
|
|
Guest Post from Pete Foley
|
This capture from a recent SpaceX tweet is a stunning visual example of smart innovation and simplification. While I’m not even close to being a rocket scientist, and so am far from familiar with all of the technical details, I’ve heard that breakthroughs incorporated into this include ...
» Read the article |
|
|
|
Guest Post from Art Inteligencia
|
Since the inception of automotive racing over a century ago, the roar of engines and the telltale scent of burning rubber have been synonymous with the thrill and excitement of motorsport. Yet, in 2014, the landscape began to transform dramatically with the launch of Formula E, an all-electric street racing series that ...
» Read the article |
|
|
|
Guest Post from Mike Shipulski
|
If you pull hard on your team, what will they do? Will they rebel? Will they push back? Will they disagree? Will they debate? And after all that, will they pull with you? Will the pull for three weeks straight? Will they pull with their whole selves? How do you feel about that?
» Read the article |
|
|
|
Guest Post from Howard Tiersky
|
Maintaining a website or mobile experience with a high degree of usability is essential to maximize business outcomes, and people who are frustrated often take for granted how easy it is in the digital world to simply click over to a competitor. Even worse are cases where determined customers simply ...
» Read the article |
|
|
|
Guest Post from Robyn Bolton
|
The quest for immortality is as old as humankind. From King Gilgamesh in 2100 BCE to Jeff Bezos and Larry Page, the only thing that stops our pursuit of longevity is death. So why don’t we apply this same verve and vigor to building things that last forever? Why don’t we invest in corporate longevity?
» Read the article |
|
|
|
Guest Post from Shep Hyken |
There are two reasons your customer service is unforgettable: either it’s really good or it’s really bad. Welcome to modern-day customer service, where, according to our annual customer service research (sponsored by RingCentral), 43% of customers would rather clean a toilet than ...
» Read the article |
|
|
|
Guest Post from Greg Satell |
Becoming a successful executive is a fairly linear path. You start at the bottom and learn to solve basic problems in your field or industry. As you gain experience and improve your skills you are given more responsibility, begin to manage teams and work diligently to set up the practices and processes to help ...
» Read the article |
|
|
|
As we approach the midpoint of 2024, we hope your year is off to a flying start! Please be sure and follow me on LinkedIn!
I hope you enjoyed this week's contributions from our guest authors. Future editions will arrive each Tuesday.
Please direct all speaking and workshop requests, commissioned writing inquiries, and podcast appearance queries to info@bradenkelley.com.
And, reply to this email if you would like to contribute articles to this newsletter.
Sincerely,
Your Host - Braden Kelley
|
|
|
|
| Human-Centered Change & Innovation Weekly hosted by Braden Kelley, Seattle, WA, USA |
|
|
|
