Welcome to the latest edition of Human-Centered Change & Innovation Weekly!
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Guest Post from Howard Tiersky
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The team at FROM has worked with dozens and dozens of companies to create innovative new products, processes, and channels to connect with customers. It’s very rewarding work for many reasons, one of which is the incredible people we get to work with at our clients. In fact, we find over and over that ... » Read the article |
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Guest Post from David Burkus
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It’s unclear where the metaphor got started. In fact, it probably didn’t start as a metaphor (“we are a family”); it probably started as a simile (“we are like a family”). Some well-meaning executive somewhere described the company culture as feeling like a family. (That a high-powered CEO would feel like the paternalistic chief of anything is a dilemma for a different article). » Read the article |
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Guest Post from Mike Shipulski
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What do we do next? I don’t know. What has been done before?What does it do now? What does it want to do next? If it does that, who cares? » Read the article |
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Guest Post from Robyn Bolton
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You want to make life better for others. This desire is reflected in the optimism and positivity of your language – create value, love the problem, and delight the customer. But making life better requires change, and, as the adage goes, “People want change, but they don’t want to be changed.” » Read the article |
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Guest Post from Shep Hyken |
If it’s working fine, why mess with it? Well, whatever “it” is may work just fine, but that doesn’t mean it couldn’t be better. This idea came to me as I read an article about United Airlines changing the way passengers ... » Read the article |
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Guest Post from Greg Satell |
One of the most rewarding things about writing my book 'Mapping Innovation' was talking to the innovators themselves. All of them were prominent (one recently won the Nobel Prize), but I found them to be the among the kindest and most generous people you can imagine, nothing like the difficult and mercurial stereotype. » Read the article |
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We hope you had a great 2023 and that your new year gets off to a flying start! Please be sure and follow me on LinkedIn!
I hope you enjoyed this week's contributions from our guest authors. Future editions will arrive each Tuesday.
Please direct all speaking and workshop requests, commissioned writing inquiries, and podcast appearance queries to info@bradenkelley.com.
And, reply to this email if you would like to contribute articles to this newsletter. Sincerely, Your Host - Braden Kelley
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Human-Centered Change & Innovation Weekly hosted by Braden Kelley, Seattle, WA, USA |
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