“Higher employee retention? Increased revenue? Process enhancements? Whatever your change goal, Charting Change is full of bright ideas and invaluable visual guides to walk you through change in any area where your organization needs it.”

"Thoughtful, thorough, and practical is the rare blend that Braden has achieved in this Change Management field guide. Much more than a series of tactics, Charting Change will explicitly, sequentially, and visually help users create a diverse set of experiences for stakeholders that will most certainly increase likelihood of success."

―Eric D. Hieger, Business Transformation and Change Leadership Practice Lead

“Higher employee retention? Increased revenue? Process enhancements? Whatever your change goal, Charting Change is full of bright ideas and invaluable visual guides to walk you through change in any area where your organization needs it.”

― Marshall Goldsmith, #1 New York Times bestselling author of Triggers, MOJO, and What Got You Here Won’t Get You There

“There’s no denying it: Change is scary. But it’s also inevitable. In Charting Change, Braden Kelley gives you a toolkit and a blueprint for initiating and managing change in your organization, no matter what form it takes.”

―Daniel H. Pink, author of Drive and To Sell Is Human

Executives are under escalating pressure to deliver increasing profits every quarter, while technology advances at an increasing rate. In such a pressure-cooker environment, leaders must hard-wire their organizations to be mindful of costs while simultaneously becomingmore flexible and faster at planning and executing the change programs required by innovation and the shifting demands of the customer. The companies that successfully innovate and stay at the top of their industries have one thing in common – they learn fast and manage change well.

Charting Change provides a set of visual tools that will help you build a coherent approach to change, identifying both the things that will help make the effort successful, and those people and barriers that will try to block the way. Leaders that read and absorb this book will be able to make productive use of the tools to drive buy-in, alignment, and successful change outcomes across the organization, its systems, and its culture.

This second edition features new topics such as architecting for change, overcoming resistance to change, and systems thinking, as well as new visual tools such as the Organizational Agility Framework. This book will help leaders and managers visualize, plan, and execute change and transformation in a more accessible, visual, and collaborative way. Once you are done reading Charting Change you will approach any big change with confidence.

Braden Kelley is an experienced keynote speaker, workshop facilitator and customer experience specialist at HCL Technologies. He is the author of Stoking Your Innovation Bonfire, the creator of the Human-Centered Change™ and FutureHacking™ methodologies and the founder of BloggingInnovation.com. Braden writes and speaks frequently on the topics of human-centered innovation, transformation, and experience design for global audiences.